If you are serious about building an online business, then you need an autoresponder.
Just imagine that you are running an offline business and you have started generating leads from your advertising campaign, and they started calling your business 30 – 50 a day or you calling leads. And let’s say each call take 10-15 minutes, you can easily see that almost half of you day will be used in answering the phone, particularly if you do not have an office assistant or secretary.
How long will you stay in business with this model, particularly if your business requires that you service clients outside of the office? Not long.
What an autoresponder simply does is ensure that you after capturing your lead’s information,(particularly email) you completely automate your follow-up process, by sending them information about your services and offers via email.
Not only can you send them information via email, but autoresponders allow you the flexibility to do so at any time of the day or night, and any date you choose. Already you are 10 steps ahead of every competitor in your niche, because you are engaging your potential clients and keeping their interest, particularly since most of them will hardly buy from you at the first encounter.
Marketing experts suggests that this is fundamentally, where most sales are lost, because most clients will only do serious business with you after they have learnt to trust you. Marketing analysts agree that 80% of sales occur only after the 5th to 7th contact, because by then customers begin to trust you. Most entrepreneurs give up and move on at perhaps the 2nd or 3rd contact.
Have you ever noticed how many companies will try their utmost to keep their customers, particularly if they discover they are switching to a competitor?
Why is that?
Simply put, they know what the customer does not. It is harder to get new customers, than to keep the current customer. Market research suggests that it costs 4-6 times more to acquire new customers, than it is to retain the ones you already have.
So as a smart marketer, you will use this information to your advantage and capitalize on your client’s initial interest and spending less on advertising by integrating an autoresponder into your marketing campaign. By doing so you build great profitable relationships, save money in the long run and increase the profitability of your business, all automatically.
So the next question you are asking is where can I find an autoresponder. There are several chooses you have and I’ll share with you the features that attract me to an autoresponder.
1) Affordability – it must be affordable hosting. Depending on your budget, around $20 gets you good service.
2) Flexibility – what can you do with the service?
• can you upload your own leads, if so how many and how frequently
• can you generate optin codes
• will they host optin pages for you
3) How many campaigns can you have running?
4) Does the company (owner) really understand online marketing and its requirements? Are they actively involved in online marketing?
5) Is there top class customer service?
6) Is there a forum that allows customers to share their experiences to help you?
7) Is there training available that walks you through the process?
Is there an affiliate program with good tools and support that allows you to earn an extra stream of income through promoting the service?
9) Is the provider constantly seeking to improve the value of the service to you the customer?
10) Can you try the service for more than 30 days before you buy?
This list is not exhaustive by any means, but if you can find an autoresponder service that meets these criteria, you will certainly have a winner.
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